Service Request Ticket - # 75605

Service Request Information

CONTACT Name Vargas, Anna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2020 11:41 AM
Department Registrar’s Office Phone 88932
Location Email vargasa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190857[Edit Inv] (opens in a new window) Bldg/Room AD 106
Service Tag 2V9RYY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. 2V9RYY2 Location Anna Vargas, Associate Registrar

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; PL/SQL Developer license(v.13 FEB2020) VISA2019009667;

Wireless NIC 4C:1D:96:9A:7F:4A


Bluetooth NIC 4C:1D:96:9A:7F:4E


AUX NIC 98:E7:43:CE:F4:6F

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 02, 2020 03:56 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 02, 2020 03:56 PM 
Assisted her with mapping her I drive
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Megan Thibeault Mar 02, 2020 01:54 PM 
Task reassigned to Reggie Johnson.
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Lourdes Salazar Mar 02, 2020 11:41 AM 
****This is an email****
I have access on my desktop computer, but not on 
my laptop.
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Lourdes Salazar Mar 02, 2020 11:41 AM 
****This is an email****
Hello,

I need access to the I drive, not the K drive. 
Can you assist?


Thank you!
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