Service Request Ticket - # 75607

Service Request Information

CONTACT Name McCannell, Rebecca   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2020 12:24 PM
Department Creative Arts/Art Phone 88442
Location Email mccannr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150408[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MRD0LADV30 Location PDR 2023 Giveaway

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715; Adobe CC2015 "Named user" since JAN2015(install Adobe CC Desktop and any Apps she wants downloaded-not serialized)

Wired NIC 38:C9:86:3F:FA:C9


Wireless NIC A4:D1:8C:60:11:5C


Bluetooth NIC A4:D1:8C:60:11:5D

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 02, 2020 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 02, 2020 01:14 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Mar 02, 2020 12:24 PM 
****This is an email****
Mondays, Wednesdays and Fridays are best for me.

Becca
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Alix Karkanen Mar 02, 2020 12:24 PM 
****This is an email****
Hi,
My mac laptop computer ((#20150408) was 
recently rebuilt and I lost my Adobe Creative 
Suite applications. I particularly need 
Photoshop and InDesign. Could I set up an appt. 
to have those reinstalled?

Thanks Becca McCannell
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