Service Request Ticket - # 75612

Service Request Information

CONTACT Name Morrison, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 02, 2020 03:28 PM
Department Disability Access Services Phone 88250
Location Email morrisona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180643[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro, Space Gray #MPXT2LL/A
Serial No. SFVFY2DTLHV29 Location Parts Bin

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.14 (Mojave) Software MSDesktopEdOffice201*MAC XXXX2018007938;

Wireless NIC 38:F9:D3:63:FB:22


Bluetooth NIC 38:F9:D3:5C:CB:F4

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Mar 02, 2020 04:25 PM 
Turned out we had a new one to give them
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Joe Collinsworth Mar 02, 2020 04:15 PM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Mar 02, 2020 04:15 PM 
They will need to buy a new one. They already have 
one just wanted a secondary
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Joe Collinsworth Mar 02, 2020 04:14 PM 
We don't have any chargers to loan out that are this 
new
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Alix Karkanen Mar 02, 2020 03:58 PM 
Task reassigned to Joe Collinsworth.
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Alix Karkanen Mar 02, 2020 03:28 PM 
Alexis needs a loaner mac charger. It needs to go 
to APSC 405
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