Service Request Ticket - # 75632

Service Request Information

CONTACT Name Merrill, Leanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 04, 2020 09:27 AM
Department Mathematics Phone 89324
Location Email merrill@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch Space Gray #MPXT2LL/A
Serial No. C02TTJWXHV29 Location PDR

CPU Intel Core i5(2.3GHz dual-core, 64MB eDRAM)


OS MAC OS X 10.16 or 11.x (Big Sur) Software MSDesktopEdOffice201*MAC XXXX2016005511; Mathematica Std edition v11 VISA2016006463 (June2017) SR# ;

Wireless NIC DC:A9:04:85:46:23


Bluetooth NIC DC:A9:04:79:3E:54

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Alix Karkanen Mar 06, 2020 01:57 PM 
Task reassigned to Service Request Desk.
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Alix Karkanen Mar 06, 2020 01:57 PM 
Task reassigned to Service Request Desk.
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Alix Karkanen Mar 06, 2020 01:57 PM 
Picked up just now!
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Bradley Karkanen Mar 06, 2020 08:44 AM 
I started the 10.14 upgrade. I am going to go to 10.15 
when it is done. Office also needs updated.
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Stephanie Magee Mar 05, 2020 04:31 PM 
brought laptop in 
left it on your desk in tan leather pouch with her 
name
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Katherine Reynoso Mar 05, 2020 12:01 PM 
Task reassigned to Bradley Karkanen.
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Katherine Reynoso Mar 05, 2020 12:00 PM 
She said she will drop it off today around 4:30PM. 
I'll get it started, and can you make sure that 
everything is up-to-date. She'll pick it up around 
12:00-1:30PM
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Bradley Karkanen Mar 04, 2020 01:50 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Mar 04, 2020 09:28 AM 
Task reassigned to Bradley Karkanen.
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Katherine Reynoso Mar 04, 2020 09:27 AM 
****This is an email****
Hi Katherine,

Friday morning of this week is a good time for me 
-- does that work for you? 

And how does this work -- do I simply leave my 
computer in my office, or should I drop it off at 
UCS? 

Thanks, 

Leanne
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