Service Request Ticket - # 75657

Service Request Information

CONTACT Name Addington, Aislinn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 06, 2020 01:40 PM
Department Abby’s House Phone 89657
Location Email addingtona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131105[Edit Inv] (opens in a new window) Bldg/Room NONE
Service Tag Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 5DJBF12 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0094370, TRANSFERRED TO AMY W#20130386 SPSS Statistics Campus Edition Standard Authorized User V 22(site license)

Wired NIC EC:F4:BB:3C:08:AA


Wireless NIC 80:86:F2:6D:17:44


Bluetooth NIC 80:86:F2:6D:17:48

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 12, 2020 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 12, 2020 10:14 AM 
Task reassigned to Peter Puettmann.
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Peter Puettmann Mar 12, 2020 10:14 AM 
she is all good. meetings cancelled, doesnt need loaner
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Reggie Johnson Mar 11, 2020 04:52 PM 
Task reassigned to UCS Tech.
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Reggie Johnson Mar 11, 2020 04:51 PM 
Task reassigned to Reggie Johnson.
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Katherine Reynoso Mar 11, 2020 03:54 PM 
In the Outbox.
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Katherine Reynoso Mar 06, 2020 03:42 PM 
Task reassigned to UCS Tech.
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Alix Karkanen Mar 06, 2020 02:52 PM 
picked up
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Katherine Reynoso Mar 06, 2020 02:27 PM 
Loaner Laptop 20131105[Edit Inv]
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Katherine Reynoso Mar 06, 2020 02:26 PM 
I told her, she can pick it up today and will not 
deliver it back Monday morning. For Wednesday, she 
will need to pick it up then.
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Katherine Reynoso Mar 06, 2020 01:44 PM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Mar 06, 2020 01:40 PM 
Aislinn would like a loaner dell that she will 
return in one week. She would like the thinnest 
one possible, but if that isn't do able that is 
also fine. Doesn't need anything on it.
 A student will be by at three today to pick it 
up.
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