Service Request Ticket - # 75665

Service Request Information

CONTACT Name Wright, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 09:46 AM
Department Creative Arts/Theater-Dance Phone 88861
Location Email wrightr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130625[Edit Inv] (opens in a new window) Bldg/Room ACK
Service Tag 7HNVWZ1 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 7hnvwz1 Location UNKNOWN | PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0093568; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 AUG2015; Adobe CC2015 TRANSFERRED AUG2015 SR57922 LICENSE SUBSCRIPTION CANCELED MAY2016- deserialize Adobe CC2015 then reinstall Acorbat DC

Wired NIC EC:F4:BB:11:3F:20


Wireless NIC AC:7B:A1:8E:55:DF


Bluetooth NIC AC:7B:A1:8E:55:E3

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 11, 2020 11:55 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 11, 2020 11:55 AM 
cleaned
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Reggie Johnson Mar 10, 2020 10:23 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Mar 09, 2020 09:46 AM 
returned loaner plz clean
Location: Inbox
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