Service Request Ticket - # 75668

Service Request Information

CONTACT Name Hickerson, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 11:19 AM
Department Humanities Division Phone 88762
Location Email hickersr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131020[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR218F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D4:24:5C


Wireless NIC 88:63:DF:8C:0D:AF


Bluetooth NIC 88:63:DF:8C:0D:B0

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 10, 2020 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Mar 10, 2020 03:15 PM 
Good to go.
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Lourdes Salazar Mar 10, 2020 12:52 PM 
He will leave his office for her so is available 
anytime. Might want Microsoft reinstalled.
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Megan Thibeault Mar 10, 2020 09:04 AM 
Task reassigned to Katherine Reynoso.
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Lourdes Salazar Mar 09, 2020 11:19 AM 
Microsoft word is giving licensing troubles "one 
time download license" wont let him save.
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