Service Request Ticket - # 75670

Service Request Information

CONTACT Name Gonzalez, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 12:29 PM
Department Athletics Phone
Location Email gonzalezmr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130698[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 4622/DT Laser Printer
Serial No. D6X450464 Location PDR

Model 4622/DT Hostname ath-hallway.wou.edu
Notes 1200dpi x 1200dpi (B&W), 1200sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, RJ-45 / 256MB Installed RAM / 768MB Maximum RAM / 1 Year Warranty IP:140.211.112.24 ECONCIERGE: Xerox High Capacity Black Toner Cartridge #106R01535 $313.37 VISA2016006183 Ink/Toner Refill

Wired NIC 00:00:AA:D9:6B:FD

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Mar 11, 2020 08:41 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 11, 2020 08:41 AM 
****This is an email****
Hi Michael,
I came down and fixed the jamming issue in 
WOU#20130698[Edit Inv]. I did multiple test prints to 
make sure it was not going to jam again and 
they all came out successfully.

Thank you,Shandelle
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Alix Karkanen Mar 09, 2020 12:29 PM 
Michael says that he has taken out all of the 
paper but it still says their is a jam. New PE 2nd 
floor
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