Service Request Ticket - # 75673

Service Request Information

CONTACT Name Hopkins, Gareth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 01:23 PM
Department Natural Science Division Phone 89395
Location Email hopkinsg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170681[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80LKJ1G9 Location PDR

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552; EndNote X9 MAC/WIN license UCS2018008042; Camtasia_Ed_2019-Snagit2020Bundle VISA2019010862 MAR2020 eligible for Camtasia 2020 UPG 5-18-2020 TRICIA;

Wired NIC 78:7B:8A:C7:9C:F9


Wireless NIC 24:F6:77:02:F7:C8


Bluetooth NIC 24:F6:77:02:F7:C9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact akarkanen17@wou.edu 88925

Tracking

Entered by Date Memo
Alix Karkanen
Email

Public
Entered by Date Memo
Alix Karkanen Mar 09, 2020 01:52 PM 
Task reassigned to Allison Karkanen.
 Add Attachment
Alix Karkanen Mar 09, 2020 01:52 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Alix Karkanen Mar 09, 2020 01:23 PM 
Gareth is getting the on time use error. He says 
he really needs to use office this afternoon
Add Attachment