Service Request Ticket - # 75677

Service Request Information

CONTACT Name Sakiyama, Mari   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 03:04 PM
Department Criminal Justice Phone 14215
Location Email sakiyamam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161184[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. C02TV1UBJ1GN Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2016005511; ArcGIS from campus site license via VDI; SPSS Statistics v24 for MAC StudentTecn Campus Site license(renews every July 31,2017);

Wired NIC 98:10:E8:F2:6F:BC


Wireless NIC 98:9E:63:39:A8:24


Bluetooth NIC 98:9E:63:39:A8:25

TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 11, 2020 09:43 AM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Mar 11, 2020 09:43 AM 
Good to go and update Sophos.
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Katherine Reynoso Mar 11, 2020 08:47 AM 
Got it started earlier.
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Katherine Reynoso Mar 09, 2020 03:04 PM 
Just needs updated to 10.14
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