Service Request Ticket - # 75679

Service Request Information

CONTACT Name Solvedt, Nora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 03:35 PM
Department Library & Media Services Phone 88158
Location Email solvedtn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150266[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag 6C0GH72 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 6C0GH72 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 or higher(MS Desktop Ed license) from XXXX2015004715; TRANSFERRED from old CPU W#20100266 SR59584 MAR2016:Oxygen XML Editor(original v13 VISA2011002717) current maint release v17 on VISA2015004705

Wired NIC F8:CA:B8:48:B9:8E


Wireless NIC 80:00:0B:D4:B9:D0


Bluetooth NIC 80:00:0B:D4:B9:D4

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 10, 2020 10:48 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 10, 2020 10:48 AM 
Brought a pc charger
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Reggie Johnson Mar 10, 2020 09:28 AM 
Task reassigned to Reggie Johnson.
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Alix Karkanen Mar 09, 2020 03:35 PM 
Nora recently got this computer and didn't get the 
charger
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