Service Request Ticket - # 75680

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 09, 2020 03:56 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190942[Edit Inv] (opens in a new window) Bldg/Room ITC 111
Service Tag FV8XN23 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. FV8XN23 Location ITC111 - Lab

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC C8:F7:50:FA:F4:0B

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann May 14, 2021 09:06 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Aug 18, 2020 08:06 AM 
been replaced. We left 5
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Megan Thibeault Aug 06, 2020 09:07 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Aug 06, 2020 09:07 AM 
Stephanie is imaging these now, Peter will update with more information.
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Bradley Karkanen Jul 06, 2020 11:53 AM 
This image is ready to go I have tested it on one 
of the machines.
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Tricia Flaherty Mar 09, 2020 03:56 PM 
I have put 20 pc desktops W#20190942[Edit Inv] - W#20190961[Edit Inv] on 
inventory counter in ITC008 to replace 20 of the PC 
workstation in ITC003 LAB.
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