Service Request Ticket - # 75684

Service Request Information

CONTACT Name DeVoe, Cinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2020 08:24 AM
Department College of Liberal Arts and Sciences Phone 88206
Location Email devoec@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171055[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag CSDJRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSDJRP2 Location Parts Pile

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:D4:B6

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 10, 2020 10:20 AM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 10, 2020 09:27 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Mar 10, 2020 09:27 AM 
rebooted cpu, outlook crashed, its good now.
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Megan Thibeault Mar 10, 2020 09:04 AM 
please update inventory
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Alix Karkanen Mar 10, 2020 08:24 AM 
****This is an email****
Hello,
Megan was here on Monday and my Outlook was 
working perfect,now, I can't get it to come up.  
Even when I  go into Windows first, it won't 
come up.  UGH!  Can someone come and help 
today?  Thank you.

NS104   WOU# 20171055[Edit Inv]
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