Service Request Ticket - # 75686

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2020 08:28 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20140184[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5inch, IntelCore i7 Quad core 3.1GHz
Serial No. D25N7140F8J8 Location PDR 2023 Giveaway

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Final Cut Pro X from P005124, This lab must have iMovie and Garageband; OpenSource software: Skype, InkScape, Pencil, Gimp. Audacity 2.0.5 BlueJ 3.1.0, eclipse, Google Earth, Jing 2.6, Microsoft Silverlight, Picasa 3.9.16, Remote Desktop Connection 2.1.1, previously Second Life Viewer v2 new version (3 available), WolfQuest 2.5, epson scanner software, Adobe Master Coll. CS6 from P0091311 for Fall due to courses being taught Fall term.

Wired NIC 88:63:DF:A4:B8:DF


Wireless NIC 0C:4D:E9:B3:5A:B8


Bluetooth NIC 88:63:DF:A4:B8:E0


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public

Entered by Date Memo
Reggie Johnson Mar 10, 2020 11:06 AM
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 10, 2020 11:06 AM
Swapped with other 
headset
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Reggie Johnson Mar 10, 2020 10:42 AM
Bringing back broken 
headset 
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Reggie Johnson Mar 10, 2020 10:35 AM
Just replugged the 
mouse
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Reggie Johnson Mar 10, 2020 09:29 AM
Task reassigned to Reggie Johnson.
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Alix Karkanen Mar 10, 2020 08:44 AM
Also, first Imac on the left (20140173) needs a 
new headset
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Alix Karkanen Mar 10, 2020 08:28 AM
Todd 110 the computer in the corner to the right 
is missing a mouse.
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