Service Request Ticket - # 75692

Service Request Information

CONTACT Name Ma, Qin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2020 11:45 AM
Department International Student Academic Support Phone 88024
Location Email maq@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190862[Edit Inv] (opens in a new window) Bldg/Room APSC 408
Service Tag 4BV6T13 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 4BV6T13 Location New Hire

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:97:D0:70

TECHS Submitted by Peter Puettmann Contact ppuett16@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 11, 2020 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 11, 2020 02:54 PM 
Installed Acrobat pro 
and set as default 
pdf viewer
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Reggie Johnson Mar 11, 2020 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Mar 11, 2020 02:54 PM 
Installed Acrobat pro 
and set as default 
pdf viewer
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Reggie Johnson Mar 11, 2020 08:22 AM 
Task reassigned to Reggie Johnson.
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Peter Puettmann Mar 10, 2020 11:45 AM 
She got a new computer and no longer has a Macro that she uses in excel for changing dates in a whole column (i believe!) 

Today: 2-3pm 
Tomorrow (Wednesday 3/11): After 1pm.
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