Service Request Ticket - # 75696

Service Request Information

CONTACT Name McClain, Cora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 10, 2020 03:24 PM
Department Phone
Location Email cmcclain17@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150623[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25RT0WDGG7D Location PDR room

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software Microsoft Desktop Education-(EES) OFFICE for MAC XXXX2015004715;

Wired NIC 38:C9:86:47:13:D5


Wireless NIC 28:F0:76:46:6C:2C


Bluetooth NIC 28:F0:76:46:6C:2D

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Mar 18, 2020 08:46 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Reggie Johnson Mar 18, 2020 08:46 AM 
Done
 Add Attachment
Reggie Johnson Mar 11, 2020 04:45 PM 
installing adobe cc should take about 1.5 hours
 Add Attachment
Reggie Johnson Mar 11, 2020 08:24 AM 
Task reassigned to Reggie Johnson.
 Add Attachment
Lourdes Salazar Mar 10, 2020 03:24 PM 
Needs adobe reinstalled on computer
 Add Attachment