Service Request Ticket - # 75698

Service Request Information

CONTACT Name Dougherty, Gabe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2020 08:41 AM
Department Business Services Phone 89396
Location Email doughertyg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140358[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT002AG
Serial No. C1MP305ADV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from P0096004, SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack

Wired NIC AC:87:A3:23:65:20


Wireless NIC 24:A0:74:EA:D3:8A


Bluetooth NIC 24:A0:74:EA:D3:8B

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 11, 2020 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Mar 11, 2020 04:11 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Mar 11, 2020 03:25 PM 
Returned and back on the shelf.
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Alix Karkanen Mar 11, 2020 12:08 PM 
in the in box
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Lourdes Salazar Mar 11, 2020 08:41 AM 
Loaner being returned at Noon
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