Service Request Ticket - # 75699

Service Request Information

CONTACT Name Ruscoe-East, Tonya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2020 08:44 AM
Department The Research Institute Phone 89205
Location Email eastt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130829[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MMP3N3DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.13 (High Sierra) Software MS Office 2011 Std for MAC from P0094107;

Wired NIC 0C:4D:E9:9D:84:0F


Wireless NIC 3C:15:C2:EC:97:D4


Bluetooth NIC 3C:15:C2:EC:97:D5

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact lsalazar19@wou.edu 88925

Tracking

Entered by Date Memo
Lourdes Salazar
Email

Public
Entered by Date Memo
Lourdes Salazar Mar 11, 2020 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Mar 11, 2020 11:05 AM 
Task reassigned to Lourdes Salazar.
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Lourdes Salazar Mar 11, 2020 11:01 AM 
Loaner returned
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Lourdes Salazar Mar 11, 2020 08:44 AM 
Loaner being returned later today (couple hours)
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