Service Request Ticket - # 75703

Service Request Information

CONTACT Name Dougherty, Gabe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 11, 2020 10:42 AM
Department Business Services Phone 89396
Location Email doughertyg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190231[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag 3TL12X2 Description Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
Serial No. 3TL12X2 Location Skylar Connolly

CPU Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; PL/SQL Developer license(v.13 MARCH2020) VISA2019009667;

Wired NIC C8:F7:50:86:6C:C5


Wireless NIC DC:FB:48:CF:42:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 18, 2020 03:47 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Mar 18, 2020 03:47 PM 
I installed it and licensed it. I'm not sure if I 
have to do anything else. He said he would call 
Richard for the information.
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Katherine Reynoso Mar 18, 2020 03:04 PM 
Task reassigned to Katherine Reynoso.
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Tricia Flaherty Mar 11, 2020 10:42 AM 
Install PL/SQL Developer v. 13 found here and use code 
in the product code found in the text file( 2019 
License.txt): 
 T:\PL-SQL Developer
Richard has done his part, but if you have questions about that part talk with him.
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