Service Request Ticket

Service Request Information

CONTACT	Name	Thakur, Garima	Date	Mar 11, 2020 04:42 PM
	Department	Creative Arts/Art	Phone	89247
	Location		Email	thakurg@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181022 (opens in a new window)	Bldg/Room	HL 105
	Service Tag		Description	Apple iMac 21.5 4K retinia, i5 3.0GHz 6-core #Z0VY
	Serial No.	C02YL1UHJWF2	Location	Library Loaner
	CPU	intel i5 (3.0 GHz, 6-Core, 8th GEN)
	OS	MAC OS X 10.14 (Mojave)	Software
	Wired NIC	38:F9:D3:10:21:50
	Wireless NIC	38:F9:D3:B9:AB:8F
	Bluetooth NIC	38:F9:D3:BE:0A:D9

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Mar 13, 2020 05:19 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Mar 13, 2020 01:45 PM	Helped add the scanner the day she called this in.	Add Attachment
Katherine Reynoso	Mar 13, 2020 01:44 PM	Task reassigned to Shandelle Plasker.	Add Attachment
Alix Karkanen	Mar 11, 2020 04:42 PM	Garima is in ITC 001 and needs admin rights to add a scanner	Add Attachment