Service Request Ticket - # 75719

Service Request Information

CONTACT Name Monahan, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2020 10:14 AM
Department VP Academic Affairs/Provost Phone 89216
Location Email smonahan@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170683[Edit Inv] (opens in a new window) Bldg/Room AD 205B
Service Tag Description Apple iMac 21.5-inch 4K 3.0GHz Quad Intel i5 #Z0TK
Serial No. D25W80HJJ1G9 Location Sue Monahan, Assoc. Provost Acad Effect./Professor

CPU Intel Core i5(3.0GHz quad -core)


OS MAC OS X 10.12 (macOS Sierra) Software Microsoft Desktop Education license allows install of Office 201* for MAC XXXX2017006552;

Wired NIC 78:7B:8A:C7:A1:A7


Wireless NIC 24:F6:77:02:F9:90


Bluetooth NIC 24:F6:77:02:F9:91

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 13, 2020 03:56 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 13, 2020 03:56 PM 
She already had network set up
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Gino Salazar Mar 13, 2020 03:56 PM 
Moved her stuff!
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Megan Thibeault Mar 13, 2020 12:29 PM 
****This is an email****
Sue Monahan
	
Thu, Mar 12, 10:36 AM (1 day ago)
	
to thibeaultm
Thanks. You have my permission, if I am not here.
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Megan Thibeault Mar 13, 2020 12:28 PM 
Task reassigned to Gino Salazar.
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Megan Thibeault Mar 13, 2020 12:28 PM 
Can you do this today please
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Lourdes Salazar Mar 12, 2020 10:32 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Lourdes Salazar Mar 12, 2020 10:24 AM 
Update inventory
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Lourdes Salazar Mar 12, 2020 10:15 AM 
****This is an email****
Sue,

Can you please send us the W# of the equipment 
that you will need moved. Is there an active 
network jack in AD202, if not please contact 
telecom at 88101 or telecom@wou.edu.

We can do this move tomorrow, please let me know 
what time works best for you.

Thanks,
Megan
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Lourdes Salazar Mar 12, 2020 10:14 AM 
****This is an email****
When you have time, I would like to have my 
desktop computer moved from my office in OED 224 
to ADM 202.  For the next few weeks, I will be 
stationed in the Provost's Office (so as to ensure 
we have a physical presence).  

Could you let me know when that might be possible?

Thank
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