Service Request Ticket - # 75725

Service Request Information

CONTACT Name ONeill, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 12, 2020 12:27 PM
Department Library & Media Services Phone 88818
Location Email oneills@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160110[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9XRPPD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9XRPPD2 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 18:66:DA:1C:A2:42

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 13, 2020 12:42 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Mar 12, 2020 01:20 PM 
Task reassigned to Gino Salazar.
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Alix Karkanen Mar 12, 2020 12:27 PM 
Hi UCS! The Mac (WOU# 20160110) in HL 222 
(Hamersly Library, Digital Media Center) is 
missing its 'H' and 'Control' keys. Could we get a 
new keyboard? Thanks! -Sean
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