Service Request Ticket - # 75742

Service Request Information

CONTACT Name Jennings, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 13, 2020 02:59 PM
Department Deaf Studies and Professional Studies Phone
Location Email jenningsmj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140327[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag D672K12 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. D672K12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from P0095622; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
Email

Public
Entered by Date Memo
Lourdes Salazar Mar 17, 2020 01:23 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Mar 17, 2020 11:27 AM 
Task reassigned to Service Request Desk.
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Megan Thibeault Mar 17, 2020 11:27 AM 
Should be coming by today
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Katherine Reynoso Mar 13, 2020 04:44 PM 
It is in the outbox.
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Katherine Reynoso Mar 13, 2020 04:16 PM 
**He still needs to complete checkout form.
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Katherine Reynoso Mar 13, 2020 04:16 PM 
** He still needs
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Alix Karkanen Mar 13, 2020 02:59 PM 
Michael will need excel and word, and would like 
to pick it up on Monday or Tuesday
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