Service Request Ticket - # 75746

Service Request Information

CONTACT Name Pfaff, Kai   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2020 10:33 AM
Department Deaf Studies and Professional Studies Phone 88322
Location Email pfaffk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130750[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Dell 23-inch Monitor #P2314H
Serial No. CN07R1K37444543C117S Location Loaner Shelf
TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Katherine Reynoso Mar 17, 2020 12:22 PM 
****This is an outgoing email****
Hi Katherine,

I need some additional information regarding 
service request #75746

Description: *3/17 11:15 Tuesday* Monitor Request

I'm Kat with UCS. Peter delivered a monitor to you 
earlier today. Is it possible to send me the WOU 
number of the monitor, it should be a sticker that 
looks like a barcode at the base? We need to input 
it into the system. After I input it, we would like 
you to complete the checkout form by going into to 
your Portal> Programs for Everyone> My Equipment 
Checkouts, from there just follow the directions. 

Thank You,
Kat Reynoso
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Peter Puettmann Mar 17, 2020 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 17, 2020 12:08 PM 
done
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Megan Thibeault Mar 17, 2020 11:26 AM 
Task reassigned to Peter Puettmann.
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Alix Karkanen Mar 16, 2020 01:09 PM 
****This is an email****
Great, thank you so much! I decided to stay a few 
hours this afternoon. That time works, too.
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Lourdes Salazar Mar 16, 2020 10:44 AM 
****This is an email****
If today.. I'm in my office now until a zoom 
meeting at noon. I know that is very last 
minute. 
If tomorrow... 11:15? Depending if final exam 
runs over schedule or not. 
Wednesday - maybe 10-12? 

Let me know what works and I'll be sure to be 
in my office and not working remotely.
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Lourdes Salazar Mar 16, 2020 10:35 AM 
waiting for availability
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Lourdes Salazar Mar 16, 2020 10:34 AM 
****This is an email****
Because everything is switching online, I will 
be having large Zoom class sessions. My new 
macbook laptop is awesome but the screen is too 
small for large classes. Possible to get the 
largest monitor size set up in my office? Plus 
a way to connect to my new laptop? I have a 
Logitech camera. That won't be an issue.

I will be in my office next two weeks filming 
and preparing for Spring term.

Thank you!!
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Lourdes Salazar Mar 16, 2020 10:33 AM 
**Large Monitor setup for RWEC 150
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