Service Request Ticket - # 75749

Service Request Information

CONTACT Name Rhoads, Carlie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2020 11:29 AM
Department The Research Institute Phone 88328
Location Email rhoadsc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130614[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag GYB2YY1 Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. gyb2yy1 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0093413

Wired NIC F0:1F:AF:68:A1:2F


Wireless NIC 0C:8B:FD:EE:09:0D


Bluetooth NIC 0C:8B:FD:EE:09:11

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Mar 16, 2020 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Mar 16, 2020 11:31 AM 
If you go in after 12 she will be in a web online 
video call but you she is still available
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Lourdes Salazar Mar 16, 2020 11:29 AM 
Cant log into her WOU laptop. Cant sign you in 
with this domain "Wrong domain"
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