Service Request Ticket - # 75752

Service Request Information

CONTACT Name Patton-Lopez, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 16, 2020 12:30 PM
Department Education & Leadership Phone 89490
Location Email pattonlm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20121000[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2212HM 21.5-in monitor w/AX510
Serial No. CN0D4FKG6418034B1PUL Location PDR 2023 Giveaway
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

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Service Request Desk
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Entered by Date Memo
Alix Karkanen Sep 22, 2020 04:08 PM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Sep 22, 2020 04:08 PM 
not seeing this in loaners and checkouts, assume 
it has been returned - closing
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Gino Salazar Mar 16, 2020 01:48 PM 
Task reassigned to Service Request Desk.
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Gino Salazar Mar 16, 2020 01:48 PM 
Picked it up and signed the loaner thing
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Alix Karkanen Mar 16, 2020 01:45 PM 
Picked up
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Megan Thibeault Mar 16, 2020 01:44 PM 
Gio prepped this W20121000
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Alix Karkanen Mar 16, 2020 12:35 PM 
I am on campus today. Would it be possible to pick 
it up sometime before 3pm today?
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Alix Karkanen Mar 16, 2020 12:33 PM 
asked for pickup time
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Alix Karkanen Mar 16, 2020 12:30 PM 
Hi- Thank you. I did reach out to Hillary- she 
replied stating I was on the list and could 
arrange a time for pick -up. 

Thanks
Megan
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