Service Request Ticket - # 75760

Service Request Ticket - # 75760

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Service Request Information

CONTACT	Name	Spielmaker, Amy	Date	Mar 16, 2020 04:55 PM
	Department	Education & Leadership	Phone
	Location		Email	spielmakera@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181386 (opens in a new window)	Bldg/Room	SSC 205
	Service Tag	GY9XDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	GY9XDW2	Location
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938; Adobe CC [NAMED USER] MAY/JUNE2019;
	Wired NIC	6C:2B:59:E8:02:E5

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Tracking

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Sep 29, 2020 09:53 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Sep 29, 2020 09:53 AM	picked up	Add Attachment
Peter Puettmann	Jun 19, 2020 03:16 PM	amy wont be in for a few weeks to pick it up	Add Attachment
Peter Puettmann	Jun 19, 2020 03:08 PM	**This is an outgoing email** Hi Amy, I need some additional information regarding service request #75760 Description: Deliver webcam and speaker set to RWEC262 for Amy Spielmaker in College of Ed RWEC 262 (order11897) When would be a good time for me to bring these to you? Or you can pick them up from our office. Our doors are open from 9am-noon, or we can schedule an appt anytime between 8am and 5pm. Let me know what works, have a great weekend! --Peter P, UCS Student Tech	Add Attachment Public
Megan Thibeault	Jun 19, 2020 02:57 PM	Task reassigned to Peter Puettmann.	Add Attachment
Megan Thibeault	Jun 19, 2020 02:57 PM	Has this been picked up? I would think so by now, can you look around to see.	Add Attachment
Reggie Johnson	Mar 18, 2020 08:09 AM	**This is an outgoing email** Hi Amy, I need some additional information regarding service request #75760 Description: Deliver webcam and speaker set to RWEC262 for Amy Spielmaker in College of Ed RWEC 262 (order11897) When is a good date and time for a UCS Tech to visit your office and deliver your new equipment? Thanks, Reggie	Add Attachment Public
Tricia Flaherty	Mar 16, 2020 04:55 PM	Logitech HD Laptop Webcam C615 With Fold-And-go Design #960-000733 and Creative Pebble 2.0 USB-Powered Desktop Speakers are on the inventory counter in ITC008 with Invoice for Amy Spielmaker (order contact is Darla Campbell Phone: 88788 Email: campbelld@wou.edu	Add Attachment