Service Request Ticket - # 75770

Service Request Information

CONTACT Name Baldwin, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 17, 2020 04:12 PM
Department Humanities Division Phone 88065
Location Email baldwinp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130769[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 23-inch Monitor #P2314H
Serial No. CN07R1K37444543C121S Location PDR
TECHS Submitted by Katherine Reynoso Contact kreynoso15@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public
Entered by Date Memo
Monica Valencia Jun 14, 2023 08:24 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jun 14, 2023 08:24 AM 
Task reassigned to Monica Valencia.
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Monica Valencia Jun 14, 2023 08:24 AM 
Looks like both monitors were returned by Paula. 
Inventory has been updated since then
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Katherine Reynoso May 20, 2021 03:39 PM 
This has been brought back
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John Rushing Feb 16, 2021 04:45 PM 
Task reassigned to UCS Tech.
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John Rushing Feb 15, 2021 08:13 AM 
Status changed from (1) Pending to (4) On Hold
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John Rushing Aug 19, 2020 12:52 PM 
Status changed from (4) On Hold to (1) Pending
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John Rushing Aug 19, 2020 12:52 PM 
She was having issues with the input not switching 
off HDMI, So I gave her W20091498.  W20141053 was 
returned.
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John Rushing Aug 06, 2020 11:21 AM 
Status changed from (1) Pending to (4) On Hold
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John Rushing Aug 06, 2020 11:21 AM 
Status changed from (5) Completed to (1) Pending
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John Rushing Aug 06, 2020 11:21 AM 
Returned 20130769[Edit Inv]. She said it was having issues.  
We traded it out for 20141053[Edit Inv].
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John Rushing Aug 06, 2020 11:20 AM 
Task reassigned to John Rushing.
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Katherine Reynoso Mar 18, 2020 02:55 PM 
Task reassigned to Katherine Reynoso.
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Katherine Reynoso Mar 18, 2020 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Mar 18, 2020 02:55 PM 
Picked up.
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Katherine Reynoso Mar 17, 2020 04:39 PM 
Loaner 20130769[Edit Inv]
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Katherine Reynoso Mar 17, 2020 04:12 PM 
Needs monitor to work at home.
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