Service Request Ticket - # 75772

Service Request Information

CONTACT Name Hoffman, Robert   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 18, 2020 10:50 AM
Department Financial Aid Phone 88686
Location Email hoffmanr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141181[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag GXYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. GXYKV42 Location Michael Ellis is borrowing

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC Pro subscription from XXXX2015004716 serialized desktop MAY2016 RENEWED MAY2017

Wired NIC 98:90:96:D9:B9:C6

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Mar 18, 2020 03:15 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Mar 18, 2020 03:15 PM 
i have done it
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Lourdes Salazar Mar 18, 2020 12:26 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Mar 18, 2020 11:39 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Lourdes Salazar Mar 18, 2020 10:50 AM 
****This is an email****
Hello,

I will be moving to office (cube) 308E. My machine 
# is : 20141181[Edit Inv].

I can be flexible with my availability, all day 
today. Tomorrow would not be ideal. Friday, I can 
be flexible most of the day as well.

Thank you,

Robert
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Lourdes Salazar Mar 18, 2020 10:50 AM 
****This is an email****
Hello,

I plan to work at a different workstation within 
our office until early June. I was hoping to have 
my computer moved to this new workstation. Being 
that it's currently a shared office, I was hoping 
to make the move ASAP in efforts to abide to the 
current social distancing recommendations. What 
information do you need from me and when do you 
anticipate we can make this happen?

Thank you!
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