Service Request Ticket - # 75777

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2020 10:41 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180337[Edit Inv] (opens in a new window) Bldg/Room OPE 206
Service Tag Description Apple Mac Mini, 2.6GHz dual-core Intel i5, 8GB
Serial No. C07WH0V2G1HW Location OPE206 Dance Conference Room

CPU Intel Core i5(2.6GHz dual-core)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2018007938

Wired NIC 1C:36:BB:F0:D5:1E


Wireless NIC 78:7B:8A:D1:BB:ED


Bluetooth NIC 1C:36:BB:F0:D5:1F

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 29, 2021 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jun 19, 2020 02:49 PM 
Task reassigned to Peter Puettmann.
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Brittany Franklin Mar 20, 2020 08:23 AM 
Task reassigned to Joe Collinsworth.
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Brittany Franklin Mar 19, 2020 10:41 AM 
Some Sophos services aren't running on W20180337.
May just need a reboot, or may need to have Sophos reinstalled.

Tamper Protection Code:
012632238559
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