Service Request Ticket - # 75786

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2020 11:13 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150029[Edit Inv] (opens in a new window) Bldg/Room CH 311
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707AFY13 Location CH 311 ART Lab

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:48:02


Wireless NIC AC:29:3A:9F:03:95


Bluetooth NIC AC:29:3A:9F:03:96

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Mar 19, 2020 02:12 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Joe Collinsworth Mar 19, 2020 02:12 PM 
Done. Hadn't done 
permissions yet after 
imaging
 Add Attachment
Brittany Franklin Mar 19, 2020 02:05 PM 
Task reassigned to Joe Collinsworth.
 Add Attachment
Brittany Franklin Mar 19, 2020 11:13 AM 
Another possible case of Mojave and Sophos services not having permissions to run.
Talk to John :)

Tamper Protection Code:
075969381801
 Add Attachment