Service Request Ticket - # 75787

Service Request Information

CONTACT Name Franklin, Brittany   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 19, 2020 11:15 AM
Department University Computing Solutions Phone 89267
Location Email newmanb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141101[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 6RZNV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 6RZNV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:85:8E

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 21, 2020 09:51 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Jul 21, 2020 09:51 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jul 21, 2020 09:51 AM 
This computer is in storage, closing this ticket. Once reimaged sophos will be updated.
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Brittany Franklin Mar 19, 2020 11:15 AM 
W20141101 will need to be rebooted so Sophos is happy.
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