Service Request Ticket - # 75805

Service Request Information

CONTACT Name Guy, Trisha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 24, 2020 04:47 PM
Department Student Health & Counseling Center Phone 88844
Location Email guyt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20160716[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag JKVYWF2 Description Dell Latitude 5480, i7-6000U, 2.8GHz dual core
Serial No. JKVYWF2 Location Counseling Office Laptop

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wired NIC D4:81:D7:81:52:BC


Wireless NIC A8:6B:AD:0E:69:AB


Bluetooth NIC A8:6B:AD:0E:69:AC


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing Apr 14, 2020 04:26 PM
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 14, 2020 04:26 PM
Delivered to SHCC front desk.
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John Rushing Apr 14, 2020 03:09 PM
I also left a voice message.
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Shandelle Plasker Apr 14, 2020 02:50 PM
Task reassigned to John Rushing.
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Shandelle Plasker Apr 14, 2020 02:50 PM
****This is an email****
Hi Trisha,
It has not been delivered. I will let the onsite technician know that they need to deliver this. Is there anyone specific you want us to hand this to or just give it to the front desk?

Thank you,Shandelle
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Tricia Flaherty Mar 24, 2020 04:47 PM
This is on the inventory counter shelf in ITC008 with invoice
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