Service Request Ticket - # 75809

Service Request Information

CONTACT Name Hinzman, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2020 09:43 AM
Department Student Success & Advising Office Phone 89354
Location Email hinzmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180026[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag 83R5RQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 83R5RQ2 Location Classroom Support

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:B2


Wireless NIC 3C:6A:A7:7B:92:F6


Bluetooth NIC 3C:6A:A7:7B:92:FA

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact ucshelpdesk@wou.edu 88925

Tracking

Entered by Date Memo
Service Request Desk
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Entered by Date Memo
Alix Karkanen Sep 22, 2020 04:11 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Mar 25, 2020 09:44 AM 
Entered this into loaners and checkouts.
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Shandelle Plasker Mar 25, 2020 09:43 AM 
Loaner is setup and ready to be picked up. Emailed 
her asking when she will be coming.
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