Service Request Ticket - # 75815

Service Request Information

CONTACT Name Chartier, Max   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Mar 25, 2020 04:54 PM
Department University Computing Solutions Phone 88538
Location Email chartierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180024[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 2G65RQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 2G65RQ2 Location ITC 007 in box

CPU Intel Core i5-8250U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:0D:22:C9


Wireless NIC 3C:6A:A7:7B:E9:DB


Bluetooth NIC 3C:6A:A7:7B:E9:DF

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 12, 2020 08:36 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Oct 12, 2020 08:36 AM 
Status changed from (4) On Hold to (5) Completed
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Megan Thibeault Oct 12, 2020 08:36 AM 
returned.
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Megan Thibeault Jul 21, 2020 09:55 AM 
Status changed from (1) Pending to (4) On Hold
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Shandelle Plasker Mar 25, 2020 04:54 PM 
Loaned out 20180024[Edit Inv] to Max. Put in Loaners and 
Chcekouts.
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