Service Request Ticket - # 75842

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 03, 2020 09:33 AM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140196[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 21.5inch, IntelCore i7 Quad core 3.1GHz
Serial No. D25N714EF8J8 Location PDR

CPU Intel Core i7(3.1GHz quad core, 6MB L3 cache)


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 Std for MAC from P0095171, Apple Final Cut Pro X from P005124, This lab must have iMovie and Garageband; OpenSource software: Skype, InkScape, Pencil, Gimp. Audacity 2.0.5 BlueJ 3.1.0, eclipse, Google Earth, Jing 2.6, Microsoft Silverlight, Picasa 3.9.16, Remote Desktop Connection 2.1.1, previously Second Life Viewer v2 new version (3 available), WolfQuest 2.5, epson scanner software, Adobe Master Coll. CS6 from P0091311 for Fall due to courses being taught Fall term.

Wired NIC 88:63:DF:A4:B8:BB


Wireless NIC 0C:4D:E9:B3:6A:5E


Bluetooth NIC 88:63:DF:A4:B8:BC

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jul 23, 2020 02:50 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jul 23, 2020 02:47 PM 
Status changed from (4) On Hold to (1) Pending
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John Rushing Jul 23, 2020 02:47 PM 
iMac 20140196[Edit Inv] was returned
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John Rushing Apr 03, 2020 03:57 PM 
Status changed from (1) Pending to (4) On Hold
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John Rushing Apr 03, 2020 09:33 AM 
Gavin had a computer checked out to his student Megan, 
W20140196.
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