Service Request Ticket - # 75879

Service Request Information

CONTACT Name Lilley, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 15, 2020 08:17 AM
Department Facilities Services Phone 88239
Location Email lilleym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130737[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 35Q1M02 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 35Q1M02 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0093918

Wired NIC F8:B1:56:DB:F7:78

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact franklinb@wou.edu 89267

Tracking

Entered by Date Memo
Brittany Franklin
Email

Public
Entered by Date Memo
Brittany Franklin May 14, 2020 02:54 PM 
Status changed from (1) Pending to (5) Completed
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Brittany Franklin May 14, 2020 02:54 PM 
Task reassigned to Brittany Franklin.
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Brittany Franklin May 14, 2020 02:44 PM 
Checked his cache, looks all good now, didn't find these files. Cache 
has probably been cleared since this alert.
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Brittany Franklin Apr 15, 2020 08:17 AM 
C:\Users\lilleym\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0008b9
C:\Users\lilleym\AppData\Local\Google\Chrome\User Data\Default\Cache\f_0008c4
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