Service Request Ticket - # 75905

Service Request Information

CONTACT Name Lydum, Randi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 27, 2020 08:56 AM
Department Athletics Phone 88121
Location Email lydumr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20181472[Edit Inv] (opens in a new window) Bldg/Room NPE 115B
Service Tag 8F4HWQ2 Description Dell 24 Monitor 23.8in LED w/ webcam&spkr #P2418HZ
Serial No. 8F4HWQ2 Location Randi Lydum, Assoc. Dir. of Internal Affairs/SWA
TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Apr 28, 2020 01:23 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Apr 28, 2020 01:23 PM 
Replaced Display Port cable and monitor was clear.
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John Rushing Apr 27, 2020 02:00 PM 
I called and left a message to schedule a time.
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Megan Thibeault Apr 27, 2020 08:59 AM 
****This is an email****
Hi Megan,
Yes I'm here. Just let me know when available...I know you are probably swamped! Thanks, Randi
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Megan Thibeault Apr 27, 2020 08:56 AM 
emailed asking when she is available
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Megan Thibeault Apr 27, 2020 08:56 AM 
****This is an email****
Good morning,
I have been having some issues with my new monitor....20181472[Edit Inv]. It goes fuzzy and blacks out, I tried unplugging, etc but it continues to randomly go out. Thanks, Randi

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