Service Request Ticket - # 75915

Service Request Information

CONTACT Name Robischon, Jeff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Apr 30, 2020 08:56 AM
Department Student Media Phone 89697
Location Email robischonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20110641[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9FCTBS1 Description Dell Latitude E6420 i7-2760QM (2.40GHz, 6M cache)
Serial No. 9FCTBS1 Location PDR 2023 Giveaway

CPU Intel Core i7-2760QM(2.4GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0084563 installed as Office Pro Plus 2007, SAM BROADCASTER DJ seat license from VISA2011002920

Wired NIC D4:BE:D9:21:DC:EE


Wireless NIC 8C:70:5A:04:2E:2C


Bluetooth NIC 9C:B7:0D:54:64:34

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 01, 2020 10:44 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing May 01, 2020 10:44 AM 
The laptop is too old for Windows 10.  An Apple 
laptop was ordered as a replacement, W20171274.
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Shandelle Plasker Apr 30, 2020 08:56 AM 
Jeff has a laptop that he would like to use but it is 
running windows 7. I let him know we have to upgrade it 
to windows 10 before he can use it.

He would like it picked up for upgrade
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