Service Request Ticket - # 75929

Service Request Information

CONTACT Name Smith, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2020 09:53 AM
Department Phone 88043
Location Email smithmj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190906[Edit Inv] (opens in a new window) Bldg/Room WEL 226
Service Tag Description Apple 13in MacBook Pro Touch Ba SpcGry #MUHP2LL/A
Serial No. FVFC29GNL410 Location Ana Karaman, VP of Finance and Administration

CPU Intel Core i5(1.4GHz quad-core, 8thGEN)


OS MAC OS X 10.15 (Catalina) Software Microsoft Office from XXXX2019009325;

Wireless NIC F8:FF:C2:68:23:E6


Bluetooth NIC F8:FF:C2:5A:F2:C9

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 09, 2020 08:30 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 09, 2020 08:30 AM 
Picked up on Thursday 6/4/2020
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John Rushing May 22, 2020 01:58 PM 
I sent email to let him know the keyboard was 
available.
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Tricia Flaherty May 07, 2020 09:53 AM 
This is on the Inventory counter in ITC008 with copy of 
Invoice
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