Service Request Ticket - # 75934

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 07, 2020 12:10 PM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20191031[Edit Inv] (opens in a new window) Bldg/Room APSC 501
Service Tag J3T4YY2 Description Dell Chromebook 11 3100, 32GB Multi-Touch 2-in-1
Serial No. J3T4YY2 Location Chromebooks for student checkout c/o Shondra

CPU Intel Celeron N4000(2 core, 2.6GHz,4M Cache, 6W)


OS Chrome OS Software Google Chrome Management Console license, ED UCS2019TBA order#11395;

Wireless NIC 50:EB:71:05:39:08


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public

Entered by Date Memo
Peter Puettmann Jun 18, 2020 10:52 AM
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 18, 2020 10:52 AM
delivered 
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Peter Puettmann Jun 12, 2020 09:00 AM
Sent email for availability 
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John Rushing Jun 09, 2020 08:55 AM
Task reassigned to Peter Puettmann.
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Tricia Flaherty May 07, 2020 12:13 PM
Also has SR for dock under #75928
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Tricia Flaherty May 07, 2020 12:10 PM
2 QTY Dell Chromebook 11 3100 W#20191031[Edit Inv] & 
W#20191032[Edit Inv]  to Upward Bound have been enrolled in 
Google Device console and are on the inventory counter in 
ITC008 with Invoice.  
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