Service Request Ticket - # 75948

Service Request Information

CONTACT Name Wu, Yanwei   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 14, 2020 03:13 PM
Department Computer Science Division Phone 89121
Location Email wuya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140562[Edit Inv] (opens in a new window) Bldg/Room ITC 310
Service Tag Description Apple MacBook Pro 13-inch w/ Retina Display #Z0QN
Serial No. C02PJ2KCFVH6 Location for Yanwei Wu, replacing W#20101324

CPU Intel Core i5(2.7GHz dual-core, 3MB L3)


OS MAC OS X 10.10 (Yosemite) Software Microsoft Office for MAC 2011 from XXXX201404298

Wireless NIC A4:5E:60:C9:91:E5


Bluetooth NIC A4:5E:60:C9:91:E6

TECHS Submitted by Brittany Franklin Contact franklinb@wou.edu 89267
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing May 22, 2020 11:19 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing May 22, 2020 11:19 AM 
Removed alert from Sophos Central
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John Rushing May 22, 2020 11:18 AM 
Added the remover to JAMF and it ran successfully.
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Brittany Franklin May 14, 2020 03:13 PM 
Hey John, is there a way to delete this from JAMF?

Manual PUA cleanup required: 'BitCoinMiner' at '/Volumes/Bitcoin-Core/Bitcoin-Qt.app/Contents/MacOS/Bitcoin-Qt'
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