Service Request Ticket - # 75967

Service Request Information

CONTACT Name Singson, Beeb   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2020 11:46 AM
Department Natural Science Division Phone 89274
Location Email singsonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20191046[Edit Inv] (opens in a new window) Bldg/Room NS
Service Tag 8F3PX33 Description Dell XPS 15 7590 (9thGEN i7-9750H, 32GB RAM, 1TB)
Serial No. 8F3PX33 Location NS Earth Science Dept. Mobile recording unit

CPU Intel Core i7-9750H(12MB/ 6 Core/ up to 4.50GHz)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; Adobe CC desktop Suite SHARED DEVICE on laptop XXXX2019009324 MAY2020;

Wireless NIC 74:D8:3E:8F:6B:C3


AUX NIC C0:3E:BA:A4:E0:19

TECHS Submitted by Bradley Karkanen Contact bkarkanen16@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jun 08, 2020 08:06 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Tricia Flaherty May 28, 2020 11:35 AM 
Task reassigned to Nathan Sauer.
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Tricia Flaherty May 28, 2020 11:35 AM 
Made invoice and put laptop on rack in ITC013 
Hallway with rest of Earth Sci Mobile recording kit 
order#11887. **still waiting on case which is in 
mailroom as of 5-28-2020
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Tricia Flaherty May 26, 2020 05:00 PM 
When the laptop is finished with Adobe 
software(SHARED DEVICE) install it can be put on the 
RACK in HALLWAY(closest to ITC009door/bathroom) with 
AV/Equipment for this order#11887 so that Nathan can 
set up for end user. 
Waiting for Case to arrive by Thursday May 28th and 
then order is complete.
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Bradley Karkanen May 26, 2020 12:00 PM 
Task reassigned to Tricia Flaherty.
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Bradley Karkanen May 26, 2020 12:00 PM 
I am installing Adobe CC on it now.
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Bradley Karkanen May 26, 2020 11:46 AM 
Laptop W20191046 is imaged and ready to deliver it 
is on the New Equip shelf.
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