Service Request Ticket - # 75974

Service Request Information

CONTACT Name Mauro, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 27, 2020 03:26 PM
Department Student Success & Advising Office Phone 88732
Location Email maurok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130479[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 11-inch #Z0NY
Serial No. C02M30JAF5YW Location To PDR

CPU Intel Core i5(1.3GHz, dual-core, 3MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wireless NIC D0:E1:40:97:FB:BE


Bluetooth NIC D0:E1:40:97:FB:BF

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 09, 2020 08:30 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Peter Puettmann Jun 09, 2020 08:30 AM 
done. she picked it up yesterday.
Add Attachment
John Rushing Jun 09, 2020 08:16 AM 
Task reassigned to Peter Puettmann.
 Add Attachment
John Rushing Jun 09, 2020 08:16 AM 
Installed on 6/9/2020
 Add Attachment
John Rushing Jun 01, 2020 11:18 AM 
I sent email to her, need on campus for us to 
install.  Also gave temp install suggestion from 
her Adobe account.
 Add Attachment
Shandelle Plasker May 27, 2020 03:26 PM 
Acrobat Pro is not on her machine and she is requesting for 
it to be installed. I let her know you may be able to push it 
through JAMF but if not she will have to come in. Please 
contact her when you can.
 Add Attachment