Service Request Ticket - # 75988

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2020 09:21 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20160447[Edit Inv] (opens in a new window) Bldg/Room ITC 310
Service Tag Description Microsoft Surface Pro 4 - 256GB/Intel Core i5/256GB/8GB Ram
Serial No. 034279363753 Location Computer Science Division

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511

Wireless NIC 98:5F:D3:E5:C1:38


Bluetooth NIC 98:5F:D3:E5:C1:39

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 16, 2020 02:51 PM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 16, 2020 02:49 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 03, 2020 09:21 AM 
What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20160447

User associated with device: MASH\dcherepanov18

How severe it is: Medium
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