Service Request Ticket - # 75989

Service Request Information

CONTACT Name Verdegaal-Taylor, Paula   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2020 09:58 AM
Department ASWOU Phone 88303
Location Email verdegaaltaylorp@mail.wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20181476[Edit Inv] (opens in a new window) Bldg/Room WUC 121C
Service Tag BTK0FX2 Description Dell OptiPlex 7060 SFFdesktop i5-8600 4.3Ghz 6core
Serial No. BTK0FX2 Location Judicial Affairs

CPU intel i5-8600(6-Core/9MB/6T/up to 4.3GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 6C:2B:59:E7:62:EE

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Jun 03, 2020 02:58 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 03, 2020 02:58 PM 
We added the ASWOU copier to his account and 
tested.
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Peter Puettmann Jun 03, 2020 11:57 AM 
Task reassigned to John Rushing.
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Megan Thibeault Jun 03, 2020 10:00 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 03, 2020 09:59 AM 
****This is an email****
Ok he says he will be here until midnight.

#20181476[Edit Inv]

Paula Taylor
Office Coordinator | ASWOU 
Western Oregon University, WUC 121A
345 Monmouth Ave N | Monmouth, OR 97361
Office: 503.838.8303

PLEASE NOTE: In order to align with Governor Brown’s Executive Order 20-12, my in-office hours have been reduced. I will be on campus on Wednesday from 8:00am-12:00pm and from 1pm-5pm.  The rest of the week I work remotely. I thank you for your patience and understanding during this time. 


On Wed, Jun 3, 2020 at 9:54 AM UCS ServiceRequest  wrote:

    W# is the sticker on the computer. What time will Steven be in until, we have limited tech support on campus and no one free at the moment.

    Thanks,
    Megan

    On Wed, Jun 3, 2020 at 9:53 AM Paula Verdegaal-Taylor  wrote:

        What is a w#? Is that the number on the sticker on the computer? Steven is in the office now.

        Paula Taylor
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Megan Thibeault Jun 03, 2020 09:58 AM 
****This is an email****
Paula,

What is the W# of the computer that the printer needs added on? When is Steven in the office?

Thanks,
Megan

On Wed, Jun 3, 2020 at 9:50 AM Paula Verdegaal-Taylor  wrote:

    The ASWOU Judicial Administrator has changed and the new JA, Steven  Richmond V# 00346931 needs to be able to print to the printer in ASWOU (ASWOU in Three Sisters). His computer is located in WUC room #121C.

    Thank you


    Paula Taylor
    Office Coordinator | ASWOU
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