Service Request Ticket - # 75991

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2020 12:48 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140624[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GDDFN32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. GDDFN32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license XXXX2014004298

Wired NIC 34:E6:D7:5A:37:30


Wireless NIC 34:02:86:12:0B:60


Bluetooth NIC 34:02:86:12:0B:64

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 18, 2020 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 18, 2020 10:52 AM 
picked up
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Peter Puettmann Jun 16, 2020 09:36 AM 
called for availability
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Peter Puettmann Jun 12, 2020 11:18 AM 
done imaging. updates
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Peter Puettmann Jun 12, 2020 10:15 AM 
imaging now
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John Rushing Jun 08, 2020 03:23 PM 
Task reassigned to Peter Puettmann.
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John Rushing Jun 03, 2020 12:48 PM 
Laptop need imaged.  Currently in the inbox 
ITC008.
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