Service Request Ticket - # 76046

Service Request Information

CONTACT Name Roberts, Jessica   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2020 01:02 PM
Department Advancement & Foundation Phone 89385
Location Email robertsjr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170503[Edit Inv] (opens in a new window) Bldg/Room WUC Info Desk
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. 6HB013618 Location replacement printer for ZIPPY

Model B400/DN Hostname uc-zippy
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; On P0106183/CDWG: Xerox 550-Sheet Tray #497K13620; IP ADDRESS: Ink/Toner Refill

Wired NIC 9C:93:4E:6A:B0:1B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 17, 2020 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 17, 2020 11:35 AM 
I FIXED IT. MAKE SURE TRAYS ARE NOT SET TO LETTERHEAD WHEN THERES NOT LETTERHEAD IN THERE
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Megan Thibeault Jun 17, 2020 08:46 AM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 17, 2020 08:46 AM 
ref 25322021
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Megan Thibeault Jun 17, 2020 08:36 AM 
xerox 1-800-822-2979
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Megan Thibeault Jun 10, 2020 01:05 PM 
Remote Service Error 016-426
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Megan Thibeault Jun 10, 2020 01:02 PM 
Peter and I are troubleshooting this.
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