Service Request Ticket - # 76062

Service Request Information

CONTACT Name Ellis, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 16, 2020 08:15 AM
Department University Computing Solutions Phone 88629
Location Email ellism@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140291[Edit Inv] (opens in a new window) Bldg/Room NS 216
Service Tag FT9PM22 Description Dell Precision T7610 with Dual Processor
Serial No. FT9PM22 Location GIS Research Station

CPU Dual Intel Xeon E5-2620v2( 6core HT, 2.1GHz, 15MB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2013 from P0095365, Adobe Web&Design CCE WIN license PurchTBA, ARCGIS from campus Site License, IDRISI Selva Student Lab Kit from P0095779, EndNoteX7Hybrid(WIN/MAC) v7.1 from P0096963; Camtasia Education WIN9.0.3/MAC3.0.4 from VISA2016006196 (9627) SR62879; UniverseSandbox2 ver20.2.1 VISA2017006893 NOV2017

Wired NIC 34:17:EB:D2:60:F0


Wireless NIC 34:17:EB:D2:5E:6E

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Jun 29, 2021 11:13 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Jun 16, 2020 02:48 PM 
Task reassigned to Peter Puettmann.
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Megan Thibeault Jun 16, 2020 08:15 AM 
****This is an email****
What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20140291

User associated with device: MASH\ccouture19

How severe it is: Medium

What Sophos has done so far: n/a

What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now.
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