Service Request Ticket - # 76069

Service Request Information

CONTACT Name Fisher, Bryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 17, 2020 03:48 PM
Department Athletics Phone 89302
Location Email fisherb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150717[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C9S4HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. C9S4HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:77:93


Wireless NIC 40:49:0F:06:22:9F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jul 30, 2020 10:17 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Jul 30, 2020 10:17 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Jul 30, 2020 10:17 AM 
Good to go!
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Megan Thibeault Jul 29, 2020 01:07 PM 
Tried updating this online, will check back.
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Megan Thibeault Jul 21, 2020 10:00 AM 
Still not happy
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Megan Thibeault Jun 17, 2020 03:48 PM 
****This is an email****
What happened: The Sophos Central software on this computer has missed two updates.

Where it happened: W20150717

User associated with device: MASH\fisherb

How severe it is: Medium

What Sophos has done so far: n/a

What you need to do: Update the computer as follows. In the Sophos Central Admin console, go to the Computers page. Click on the computer name to open its details page and then click Update Now.
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